The Out Patient Department attracts between 15 to 20 cases a day. Customers pay a small one time registration fee and then on all susequent visits only medicine costs are charged. Treatment cards are retained in the OPD to ensure continuity of the line of treatment.
Apart from providing treatment , doctor counsel owners on diet, hygiene and exercise. There is a separate vaccination centre in order to minimise the risk of infection to otherwise well animals. The OPD is a 24 hour service and there is a doctor and staff on duty through the night. Animals rescued at night by the ambulance are treated in the OPD at night and turned over to the IPD staff in the morning.